Conversion and website optimisation

Improve mobile conversion with a task-first review

Audit mobile navigation, forms, trust cues and completion paths using visitor data.

Mobile conversion work starts with making the intended task possible on a small screen. A lower mobile rate is a clue to inspect, not proof that mobile visitors are less valuable.

Locate the affected task

Compare mobile progression from landing through the main outcome and segment by source. Different source mixes can explain a device gap, so compare like audiences where possible. Identify the exact page or step where behaviour diverges.

Put it into practice

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Test the experience with your hands

Complete the journey on common screen sizes and connection conditions. Check tap targets, keyboard types, sticky banners, autofill, readable error messages and whether payment or contact controls remain visible. Observe real users when analytics cannot explain the hesitation.

Keep the change measurable

Fix one substantial obstacle and confirm both technical behaviour and completed outcomes. Monitor a relevant guardrail such as lead qualification, cancellations or order value. Record the change and avoid claiming a result from a few conversions.